E.S. Hartley Limited t/a E S Hartley Motorhomes is authorised and regulated by the Financial Conduct Authority FRN 657914. Our FCA permitted business is credit broking, we are not a lender. You can check this on the FCA Register by visiting the www.fca.org.uk or by contacting the FCA direct on 0800 111 6768.
E.S. Hartley Limited t/a E S Hartley Motorhomes does not charge fees for its finance related services but may receive commission from lenders for facilitating finance introductions. This commission is received when you enter into financial agreements with the lenders we introduce you to and is determined by the lender and amount borrowed. If you wish to request what the amount of commission is, we will tell you in good time before the finance agreement is executed. Please contact our General Manager for commission disclosures relating to your agreement. Finance lender introductions do not amount to independent financial advice.
E.S. Hartley Limited t/a E S Hartley Motorhomes may assist Customers who require a Third-Party Interpreter to discuss finance related products and services if conditions are met. E.S. Hartley Limited reserves the right to refuse unless these conditions are met.
We will use your personal information to obtain quotes from funders and brokers to process finance applications through them and we and/or they may also conduct a search of your record held with one or more credit reference agencies. Credit checks may as a result appear on your credit file lodged by organisations with whom you have not dealt directly. The personal information collected will also be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. If fraud is detected you could be refused certain services, finance or employment.
Further details of how your information will be used by us, funders and these fraud prevention agencies, and your data rights can be found here https://www.eshartleygroup.co.uk/privacy
We are registered as a data controller with the Information Commissioner's Office under registration number ZA066237.
If you wish to raise a finance related complaint, please contact us:
If, after making a complaint to us you are still unhappy and feel the matter had not been resolved to your satisfaction, please contact the Financial Ombudsman Service ("FOS" - https://www.financial-ombudsman.org.uk ). Please note that FOS may not be able to deal with complaints from business customers.
Further details about our complaints procedure and FOS are available on request and can be found on our website at https://www.eshartleygroup.co.uk/complaints . If you require further information, please contact us by telephoning the above.
New and Used Motorhomes for Sale and Servicing in the North West.