E S Hartley Limited
Ellesmere Port, Cheshire
0151 350 6870
Kendal, Cumbria
01539 822 450

Reviews & Testimonials | E S Hartley

Outstanding customer service

I would like to thank you for the excellent service I received Mon 24 May 21.  I was in a real dilemma with a broken water pump during Day 2 of a 10 Day break.  Lee and the team had the part in stock and offered to fit it during their lunch break.  3 hrs later I was back on the road.  Outstanding customer service.  The technicians and front of house staff went the extra mile.  Could I ask a special thanks is passed on to the Head Office for the service I received from Lee and the team. 

Thanks again, David Youngs

First Class

Picked up our first motorhome. Staff and service first class. Well impressed.

Fantastic motorhome choice and service

Fantastic motorhome choice and service, friendly team and very knowledgeable. What they don't know about motorhomes is not worth knowing.

Really worthy business

I've a custom built VW T5 camper @Sir.james.qc that had an intermittent domestic gas issue. The staff have been excellent in persevering with chasing the fault and ultimately rectifying the issue. Considering that my camper didn't come from them and I just stopped by, they've been wonderful. Really worthy business. Thanks.

Good company to deal with

Very pleased with the service from the staff good company to deal with.

Excellent Service

An excellent service from the team yet again. Gemma and John on the front desk are so knowledgeable and pleasant nothing is too much trouble.

Very Impressed!

Very Impressed!


Excellent friendly and knowledgeable service. Took our motorhome in for some minor repairs and they were fixed without problem.

Great Customer Service

A couple of years after buying our motorhome we spoke to a representative at one of the Motorhome shows. We were informed that there was some documents relating to our motorhome that had been found. Today, 5 years after buying the motorhome, I received them. How brilliant is that:-) Thank you E S Hartley.

Friendly, Fast and Efficient Service

I had a customer with a problem with his 12v habitation system, and all efforts over the phone to rectify it failed. Among various calls to local agents Mark at E S Hartley said he could look at it straight away if the hirer came to him. Fortunately my customer was only 3 miles away so brought van in. Mark checked it over and found a wiring fault in a junction box which we would never have discovered over the phone. Mark completed other checks and my hirer departed after about an hour with everything working properly. Top marks to Mark for a willing friendly fast and efficient service.

We Highly Recommend

Fantastic family business, impeccable service from the moment we arrived. Thanks to Rebecca, Jordan and Ian- The A Team.

These guys saved my weekend!

We pulled up in a 2016 Rollerteam 746, Out came the salesman, probably thinking .... This could be a customer for brand new upgrade... Sadly not but was me and my partner and little girl with a minor problem on toilet door. Both the boss and salesman immediately came out to help and saved the weekend. No Charge! Real nice honest guys and when we do go for a new one, I will certainly be giving these guys a call.
Thanks Fellas