Reviews & Testimonials | E S Hartley
Great Customer Service
A couple of years after buying our motorhome we spoke to a representative at one of the Motorhome shows. We were informed that there was some documents relating to our motorhome that had been found. Today, 5 years after buying the motorhome, I received them. How brilliant is that:-) Thank you E S Hartley.
Friendly, Fast and Efficient Service
I had a customer with a problem with his 12v habitation system, and all efforts over the phone to rectify it failed. Among various calls to local agents Mark at E S Hartley said he could look at it straight away if the hirer came to him. Fortunately my customer was only 3 miles away so brought van in. Mark checked it over and found a wiring fault in a junction box which we would never have discovered over the phone. Mark completed other checks and my hirer departed after about an hour with everything working properly. Top marks to Mark for a willing friendly fast and efficient service.
We Highly Recommend
Fantastic family business, impeccable service from the moment we arrived. Thanks to Rebecca, Jordan and Ian- The A Team.
These guys saved my weekend!
We pulled up in a 2016 Rollerteam 746, Out came the salesman, probably thinking .... This could be a customer for brand new upgrade... Sadly not but was me and my partner and little girl with a minor problem on toilet door. Both the boss and salesman immediately came out to help and saved the weekend. No Charge! Real nice honest guys and when we do go for a new one, I will certainly be giving these guys a call.
What an amazing experience! A really friendly and helpful team. From the moment I arrived with 2 tired and bored children we were well looked after and felt relaxed. The motorhome was absolutely immaculate, a real luxury. I can't recommend ES Hartley enough, I will definitely be using them again next summer.
This is the second Hobby motorhome we have had from ES Hartley. We always find the staff friendly, helpful, and they listen to what we need in a motorhome. This time we had a great experience, and found a motorhome that really ticked all the boxes for us. Neil,Stuart and Vernon were brilliant, but the "jewel in the crown" is reserved for their service department. Ian and Gemma went above and beyond the call. Not everything in our motorhome was as it should be, but Ian and Gemma did everything we asked of them , which really gives you faith in the fact that you are dealing with right people. We would buy another motorhome off ES Hartley when the time is right.
Excellent friendly and knowledgeable service
Excellent friendly and knowledgable service. Took our motorhome in for some minor repairs and they were fixed without problem.
Very informative, non pushy, advice on possibilities of motorhome purchase
The staff were very helpful and showed us the motor homes with the features we were looking for.
We can now make an informed decision as to which will be best for our needs.
Very impressed with no pressure to buy now.
Excellent Service Yet Again!
An excellent service from the team yet again. Gemma and John on the front desk are so knowledgeable and pleasant nothing is too much trouble.
Many thanks for an excellant handover and making sure everything was right on the vehcile.
We are very pleased.
Hope you have a great year
First Class service
Thank you for your help. Always nice to find a company that treats thier customers like E S Hartley do. I would certainly reccomend your company. First Class service, thanks.